Bozarth North Carolina State University. Robert B. Handfield North Carolina State University. The documents and related graphics contained herein could include technical inaccuracies or typographical errors.

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Bozarth North Carolina State University. Robert B. Handfield North Carolina State University. The documents and related graphics contained herein could include technical inaccuracies or typographical errors.

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Handfield, Robert B. Handfield, North Carolina State University. Description: Fifth edition. Production management. Business logistics. B69 DDC To Sandi, Simone, and Luc R. State University, where he has received awards for teaching excellence at both the undergraduate and graduate levels. His particular areas of interest are operations and sup- ply chain strategy and supply chain information systems.

Cecil has also served as a guest editor for the Academy of Management Journal, as well as the Journal of Opera- tions Management. State University.

Monczka, Larry C. Giunipero, and James L. That goal has remained the same through this, our fifth, edition. One of the most notable changes is the professional profiles found in selected chapters. These half-page profiles focus on individuals working in the operations and supply chain area—their company and industry, experiences and re- sponsibilities, and their advice to others entering the field.

These professional prof iles are positioned to coincide with the relevant chapter topics so that readers can make the connection between what we are talking about in the book and how this plays out in practice. We also added a section in Chapter 1 discussing the vari- ous employability skills that students can develop by stud- ying the course and incorporating the learnings from this book into their daily lives.

Chapter 3 now includes a discussion of 3D printing, also known as additive manufacturing. Last, we have updated the opening case study in many of the chapters to reflect the changing business conditions and challenges facing operations and supply chain managers.

The first is helping students make the connection between the needs of the business and the tools and techniques operations covered in the book. A second challenge is deciding exactly what tools and techniques to cover, especially in an introductory course. Finally, some of the more quantitative tools can be quite complex, requiring a variety of learning approaches to help students master them.

For example, we show how sales and operations planning Chapter 10 can be used to coordinate activity across supply chain partners, as well as in its traditional role as an intra-firm planning approach.

Learning is reinforced through homework problems that provide the students with a template and hints for checking their answers. Students are able to review animations of figures, indi- cated by MyLab Operations Management Animation, and videos of solved problems available on MyLab Operations Management with a simple click of an icon. Visit www. MyLab is the teaching and learning platform that empowers you to reach every student.

By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learn- ing experience and improves results for each student. Learn more about MyLab Operations Management at www.

Deliver Trusted Content. You deserve teaching materials that meet your own high standards for your course. Empower Each Learner. Each student learns at a different pace. Personalized learning pin- points the precise areas where each student needs practice, giving all students the support they need—when and where they need it—to be successful. Teach Your Course Your Way. Your course is unique. Improve Student Results. When you teach with MyLab, student performance improves.

Critical Thinking Critical thinking involves purposeful and goal-directed thinking used to define and solve prob- lems, make decisions, or form judgments related to a particular situation or set of circum- stances.

This book is filled with dozens of useful frameworks that managers regularly use to support problem solving, including the Six Sigma methodology Chapter 4 , decision tree analy- sis Chapter 6 , sourcing portfolio analysis Chapter 7 , and project management tools Chapter It is not an exaggeration to say that critical thinking and fact-based decision making are built into the DNA of the operations and supply chain discipline.

Collaboration Many key operations and supply chain activities require close collaboration with participants from other areas, such as marketing, engineering, and finance.

Throughout this book, we will empha- size the importance of cross-functional collaboration as well as collaboration with outside supply chain partners. Forecasting Chapter 9 and inventory management Chapter 11 are just two areas in which collaboration is essential for the process to work. Chapter 10, in fact, is devoted to sales and operations planning, an approach to planning that depends entirely on collaboration and ne- gotiation between operations, marketing, finance, and human resources in order to succeed.

Knowledge Application and Analysis Knowledge application and analysis is defined as the ability to learn a concept and then apply that knowledge in another setting to achieve a higher level of understanding. Put another way, understanding is more than just memorizing formulas and cranking out answers. Information Technology Application and Computing Skills Finally, information technology application and computing skills are defined as the ability to select and use appropriate technology to accomplish a given task.

This book covers this skill set in a couple different ways. First, the book includes numerous, detailed examples of how Micro- soft Excel can be used to carry out the various calculations covered in the text.

Second, we have devoted the Chapter 12 supplement to understanding supply chain information system needs and reviewing recent trends in the area. Establishing the Operations Environment Ch. Establishing Supply Chain Linkages Ch. Kathryn A. Slides include key Excel figures, graphs, tables, and equations in the textbook Marley from Duquesne University PowerPoints meet accessibility standards for students with disabilities.

With these homework problems, professors have an extra measure to guard against plagiarism in homework assignments. The four-digit number creates new parameters for the problem. If assistance is needed, our dedicated technical support team is ready to help with the media supplements that accompany this text.

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