APQC PCF PDF

Use our industry-leading resources and tools to optimize your process frameworks or shift your organization to a process-based focus. Our Resource Library includes a wide range of information to help your business process management, continuous improvement, and organizational performance. It has since been adopted by hundreds of successful organizations worldwide. Find the information you need to learn about, implement, and maintain your Process and Performance Management programs.

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Process frameworks are essentially lists of all the key processes performed in an organization, grouped hierarchically to show how they relate to each other. The PCF is a list of universal business processes performed by every business, giving you a common language to communicate and define work processes across your organization.

Learn what the PCF is, why organizations use it, the difference between cross-industry and industry-specific PCFs, and how to access process definitions and metrics for processes in the PCF. Discover three ways organizations use the PCF to create business value: benchmarking, content management, and process management.

Read these case studies to find out how leading organizations across a range of industries use the PCF as a foundation and common language to help them develop and manage standardized processes. Each process category has it's own document with detailed definitions and key measures for each process to help organizations identify and align their activities with global terminology. The documents also provide key performance indicators that APQC recommends for measuring and tracking the performance of each process group.

APQC's process management resources - the PCF and MosaiQ, and case studies - have given us a foundation that we need in order to transition smoothly to the next phase of our process management work. Learn about their stories in this video to get an idea of how the PCF could benefit your organization. Available to APQC members for free, MosaiQ enables you to measure and manage your business processes, and learn best practices to improve.

Using MosaiQ, you can create custom frameworks that scale and mature as your business evolves. Create a common language around your processes so you can move past defining what the business does into how the work is done. Ask questions, network, share best practices, and get advice on how to get the most out of the PCF from APQC experts and fellow practitioners.

To learn more, contact our advisory services director:. APQC membership provides you—and every employee in your organization—access to research-based best practices and business drivers, benchmarking tools and data, and expertise so you can discover, understand, and implement the most effective methods for process and performance improvement.

Already have an account? Sign in. Start here Questions about process frameworks? Contact APQC icon--arrow--right. Apply the PCF Discover three ways organizations use the PCF to create business value: benchmarking, content management, and process management.

See How Leading Organizations are Using the PCF Read these case studies to find out how leading organizations across a range of industries use the PCF as a foundation and common language to help them develop and manage standardized processes. Delek US Holdings Inc. Case Study. Want to take the next step? Learn more about our membership icon--arrow--right.

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Industry-Specific Process Classification Frameworks

Process frameworks are essentially lists of all the key processes performed in an organization, grouped hierarchically to show how they relate to each other. The PCF is a list of universal business processes performed by every business, giving you a common language to communicate and define work processes across your organization. Learn what the PCF is, why organizations use it, the difference between cross-industry and industry-specific PCFs, and how to access process definitions and metrics for processes in the PCF. Discover three ways organizations use the PCF to create business value: benchmarking, content management, and process management. Read these case studies to find out how leading organizations across a range of industries use the PCF as a foundation and common language to help them develop and manage standardized processes. Each process category has it's own document with detailed definitions and key measures for each process to help organizations identify and align their activities with global terminology. The documents also provide key performance indicators that APQC recommends for measuring and tracking the performance of each process group.

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